Two-way feedback

Students have emphasised the need to provide teachers with feedback on their assignments and teaching practice throughout an online course, not just at the end – assessment should be a two-way conversation between students and teachers (a complete feedback loop).

In the following activity, three teachers provide examples of how digital technologies can be used to facilitate a two-way feedback process with their online students. Click on each teacher to find out more about their student feedback strategies. Then click on the final individual (yourself!) to make a note of any ideas you have to facilitate two-way feedback in your own online course.
Consider the following examples from three teachers of how digital technologies can be used to facilitate a two-way feedback process with their online students. Then take a moment to think about your ideas to facilitate two-way feedback in your own online course.

Portfolio activity

Take a moment to browse the websites below in order to gain ideas about how...

PROGRAMME | Teaching Online
COURSE | Being a successful online teacher
UNIT | 5 : Using assessment in online teaching
PAGE TITLE | Two-way feedback

Example 1: Weekly student conferences

I use student-moderated discussion forums in my online course, which allows me to schedule weekly conferences to provide students with guidance on how to moderate the discussion as well as to receive feedback from them about the course. For example, the week before a group of students are required to moderate a discussion, I schedule a Skype session to discuss the moderation process and to receive input from them about what is working or not working in the course as well as suggestions for improvements.


Example 2: Muddiest point

In my course LMS/VLE I like to construct anonymous feedback surveys for my students. I usually post these quizzes after we have discussed a major topic or unit in the course. The quiz consists of two questions:

  • What was the key point that you took away from this unit?
  • What is the muddiest point (issue, concept) that you still do not understand about this unit?

I then post the results of the survey in the LMS/VLE discussion forum and invite students to post additional comments and thoughts about the survey results.


Example 3: Mid-semester check-in

I always like to check in with my students at regular intervals of an online course. The way I do this is to construct a Google Doc that consists of three questions:

  • What is working for you in this online course?
  • What is not?
  • What recommendations do you have for improving the remainder of the course?

I send the link to the Google Doc to all the students in the course and invite them to post their comment. I then organise these comments into key themes and add my responses.


Now pause to consider and make a note of your ideas for your own online course.


Portfolio

Duration: 20 minutes

Take a moment to browse the websites below in order to gain ideas about how you, as an online teacher, can receive feedback from your students throughout your course.

Sample Classroom Assessment Techniques

http://path.ccp.edu/site/about/assessment_evaluation
/sample_classroom_assessment_techniques.php

University of Reading: Short videos about assessment

www.reading.ac.uk/engageinassessment/videos/eia-video-index.aspx

Use the attached document to record your thoughts, or complete the relevant page of your Teaching Online portfolio.